Reporting issues

We've now resolved this incident. Thanks for your patience.

We are pleased to confirm that the maintenance work has been successfully completed, and the report builder is now available. You may notice slight performance delays, but we will continue to monitor the system closely over the next few hours. Thank you for your patience and understanding.

We are temporarily performing unplanned maintenance on the report builder to isolate unexpected issues. During this time reporting features will not be available, and UK customers who have access to mComms will not be able to send campaigns. We appreciate your patience and understanding as we work to resolve this as quickly as possible.

We are currently aware that some users may be experiencing slow performance and delayed data updates in the report builder. Our engineering team is actively investigating the issue to resolve it as quickly as possible.